Use the People page in Outlook on the web to create, view, and edit contacts, contact lists, and groups. Create new contacts from scratch, or add someone as a contact from their profile card. You can create a simple contact list for sending email to a group of people, or create groups for group-based collaboration.
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View Contact Card In Skype For Business Mac Site Answers.microsoft.com Login
Consider the following scenario:
- You add an external contact that uses a Microsoft account to a Skype for Business Online (formerly Lync Online) user’s contact list.
- The external contact uses a custom domain or an 'email as sign in” (EASI) ID domain instead of a default @outlook.com address.
- You add the contact to Lync by using the contact’s email address. For example, you use the email address joe@live-contoso.com.
In this scenario, you may experience the following issues:
- Presence is unavailable, and the status is displayed as Presence Unknown.
- Instant messages can't be delivered or sent.
Note
In the following sections, the following placeholders are used as examples of domains:
- Skype for Business Online domain: contoso.com
- Windows Live EASI domain: live-contoso.com
Solution
To resolve this issue, use one of the following methods.
Microsoft Lync 2013
The best method to add external contacts in Lync 2013 is to use the Add Contact icon. For more info about how to add contacts through search or the add contact wizard, go to the following Microsoft website:
Microsoft Lync 2010
Use the Microsoft account together with Public Internet Connectivity (PIC) when you add a user to your Lync contact list. To do this, you must make a change in the search field. A Skype for Business Online user who wants to add the Microsoft account that uses a custom domain, such as <username>@live-contoso.com, must add an address that resembles the following to the search field:
JoeAndreshak(live-contoso.com)@msn.com
This method allows for a quick resolution if Skype for Business Online users are going to add only a few PIC contacts.
Alternative resolution by using DNS
The Skype for Business Online administrator must add the correct Service (SRV) Federation records to the Domain Name System (DNS) host for the Skype for Business Online environment. The domain owner for the external contact’s custom domain must also add an SRV record that resembles the following example:
Administrators can let Skype for Business Online users add contacts without having to use the special format that was discussed in the 'Microsoft Lync 2010' section. To do this, administrators must add an SRV Federation record that Skype for Business Online users can access to add contacts to the Windows Live EASI domain.
More Information
PIC in Skype for Business Online supports connectivity with Microsoft accounts (msn.com, live.com and outlook.com). However, when you add PIC contacts that use a Windows Live EASI domain such as live-contoso.com, Skype for Business Online can't resolve the Instant Messaging (IM) Federation server based on the domain suffix.
If you directly add a PIC contact by using the contact’s EASI ID (for example, you use JoeAndreshak.@live-contoso.com), a specific SRV record is required in the DNS for live-contoso.com. This SRV record is required because the Skype for Business Online server uses the domain suffix in the user's EASI ID to determine how to route messages. In this example, the Skype for Business Online server tries to use the live-contoso.com domain suffix.
For more info about how to troubleshoot Skype for Business Online federated contacts, see Skype for Business Online users can't communicate with external contacts .
Note
This scenario also applies to contacts that are logging in to Skype by using their Microsoft accounts.
Still need help? Go to Microsoft Community.
-->Understand the ways you can access Skype for Business features from Outlook and other Microsoft Office applications.
This topic describes the compatibility of Skype for Business with various versions of Microsoft Office suites.
Office and Skype for Business
The following table describes the Skype for Business features that are supported by various versions of Office once Exchange is deployed and integrated as described in Integrate Skype for Business Server with Exchange Server.
Skype for Business and Microsoft Office Compatibility
| Feature | Microsoft Office 2010 | Microsoft Office 2013, 2015, and 2016 | Office 2016 for Mac ❶ |
|---|---|---|---|
| Outlook features | |||
| Customize Outlook meeting invitations (add logo, help URL, disclaimer, footer text) | No | Yes | Yes |
| Configure meeting option to mute attendee audio and video by default | No | Yes | No |
| Unified Contact Store for managing Contacts lists across Office and Skype for Business | No | Yes (requires Exchange 2013 or later) | Yes |
| High-resolution profile pictures | No | Yes (requires Exchange 2013 or later) | Yes |
| Presence status in the Microsoft Outlook From, To, and Cc fields | Yes | Yes | Yes |
| Reply with IM or call from the availability menu | Yes (from the contact card) | Yes (from the contact card) | Yes (from the contact card) |
| Presence status in a meeting request on the Scheduling Assistant tab | Yes | Yes | No |
| Reply with IM or call from the toolbar or ribbon in a received email message | Yes | Yes | Yes |
| Other Office apps | |||
| OneNote shared notes | No | Yes | No |
| Setup integrated into the Office setup program | No | Yes | No |
| PowerPoint presentation content | Yes | Yes (VBSS also available) | Yes |
| IM and presence in Microsoft Word and Microsoft Excel files (smart tags enabled) | Microsoft Word only | Microsoft Word only | No |
| IM and presence in Microsoft SharePoint sites (Outlook must be installed) | Yes | Yes | No |
❶ - Assumes you have installed and are currently running a Skype for Business on Mac client or the Lync 2011 for Mac client.
View Contact Card In Skype For Business Mac Site Answers.microsoft.com Free
Exchange Server and Skype for Business
The following table describes Skype for Business support for various versions of Exchange Server. Outlook must be installed on the client computer to handle Extended MAPI calls, and some features require the use of Exchange Web Services (EWS).
View Contact Card In Skype For Business Mac Site Answers.microsoft.com Yahoo
Skype for Business and Exchange Server Compatibility
View Contact Card In Skype For Business Mac Site Answers.microsoft.com App
| Exchange Server version | Skype for Business support |
|---|---|
| Exchange Server 2019 (Skype for Business Server 2019 only) | Same as Exchange Server 2013 support |
| Exchange Server 2016 | Same as Exchange Server 2013 support |
| Exchange Server 2013 | Same as Exchange Server 2010 support, with the addition of • Unified Contact Store • High-resolution pictures • Archiving integration Note: For details, see Integrate Skype for Business Server with Exchange Server. |
| Exchange Server 2010 (Skype for Business Server 2015 only) | The following features are available only through EWS: • Read or delete items in the Conversation History folder • Read or delete voice mail items • Display extended free/busy information and meeting subject and location • Exchange contact sync Public folders are optional in Exchange Server 2010. |